Support

How can we help you?

Welcome to the Kangaroo Khaos Support page. If you are experiencing issues with the game, have questions about your account, or just want to send us some feedback, you are in the right place!

Our support team typically responds within 24-48 hours. Please provide as much detail as possible so we can help you quickly.

1. Contact Support

For any inquiries, issues, or feedback, you can reach out to our support team via email:

When contacting us, please include your Account ID or Username and a detailed description of the issue you are facing.

2. Frequently Asked Questions (FAQ)

How do I recover my account?

If you've lost access to your account, please ensure you are logging in with the correct email or third-party service (like Google or Apple). If you still cannot log in, contact us with your original username and any purchase receipts.

How can I request a refund?

Refunds for in-app purchases are handled by the platform you used to make the purchase (e.g., Google Play Store or Apple App Store). Please refer to their respective refund policies and contact their support directly.

I found a bug, how do I report it?

We appreciate your help in making Kangaroo Khaos better! Please email our support team with the subject "Bug Report", and include details about what happened, what device you are using, and screenshots if possible.

3. Manage Your Account

If you would like to permanently delete your account and all associated data, you can do so by visiting our Account Deletion Page.

4. Policies

To learn more about how we handle your data and our terms of service, please visit our other policy pages: